ACCESSIBILITY STATEMENT

Last Updated: August 30, 2026

Phantom Chef is committed to providing a website and online shopping experience that is accessible and usable by as many people as possible, including individuals with disabilities.

OUR COMMITMENT

We are continually working to improve the accessibility and usability of PhantomChef.com and strive to provide all customers with equal access to our products, information, features, and services.

As part of these efforts, we seek to follow generally recognized accessibility practices and standards, including relevant guidance provided by the Web Content Accessibility Guidelines (WCAG), where reasonably applicable to our website and digital content.

Accessibility is an ongoing effort, and we recognize that technologies, standards, and our website continue to evolve.

ACCESSIBILITY FEATURES AND IMPROVEMENTS

As part of our ongoing accessibility efforts, we work to consider accessibility in areas such as:

  • Website navigation and keyboard accessibility
  • Text readability and color contrast
  • Alternative text for meaningful images
  • Form fields, buttons, and interactive elements
  • Page structure and headings
  • Product information and descriptions
  • Links and other navigational elements
  • Compatibility with commonly used assistive technologies
  • Accessibility of new and updated website content

We also periodically review our website and digital experiences to identify opportunities for improvement.

THIRD-PARTY CONTENT AND SERVICES

PhantomChef.com may include features, applications, integrations, payment services, social-media tools, or other content provided by third parties.

While we encourage our third-party partners and service providers to provide accessible experiences, some third-party content or functionality may be outside of our direct control.

If you experience an accessibility issue involving a third-party feature used on our website, please contact us so that we can assist where reasonably possible.

NEED ASSISTANCE?

If you experience difficulty accessing any part of PhantomChef.com, have trouble completing a purchase, or need information about one of our products or services in an alternative format, please contact us.

We will make reasonable efforts to provide the information, product details, or assistance you need through an accessible communication method.

ACCESSIBILITY FEEDBACK

We welcome feedback about the accessibility of our website.

If you encounter an accessibility barrier or have suggestions about how we can improve your experience, please contact us and include, when possible:

  • The webpage or feature where you experienced difficulty
  • A brief description of the accessibility issue
  • The type of assistive technology or browser you were using, if relevant
  • Your preferred method of contact

This information can help us investigate and address the issue.

CONTACT US

Phantom Houseware LLC
Phantom Chef
36 W. 37th Street, 2nd Floor
New York, NY 10018
United States

Email: info@phantomchef.com

We will make reasonable efforts to respond to accessibility-related inquiries and provide appropriate assistance.